PP 135-1 After Dune Delight

Though overall the place was nice – it was not clean. Unfortunately, I did not notice how unclean until later in the day (we threw our stuff down & went to the beach). That evening I noticed the rug in the kitchen was filthy, the floors were dirty, there were fingerprints on the doors & frig, the sunporch was not swept, there were pieces of trash under the beds & wet trash in the trash can under the bag, and worst of all there were two palmetto bugs. There were cleaning supplies, so we cleaned ourselves – apparently a big mistake. I emailed the owner of Tidewater Rentals telling her what I found and offered to share photos I had taken – I asked that our cleaning fee be waived (which I felt was reasonable). The owner refused to talk with me on the phone or view the photos – she basically said I should have let then come back and clean and if I left now, I could have a refund. Our stay was short – to find another place & move (including our groceries) would have taken away from our vacation & more money to rent on short notice; I did not want to have to schedule a cleaning & wait there or give a stranger access to our valuables. The next day we discovered a roach in our donut box! I lived in the south & know the difference between palmetto bugs and roaches and I took photos to prove it. Again, I emailed the owner – she again refused to talk to me and had no interest in seeing the photos. She again offered that we could leave for a refund – I believe she knew how hard it would be for us leave & she took advantage of that. Again – the property itself was nice but the furniture in the bedrooms is older; the mattresses were not the most comfortable. We were excited to be next to the pool, but they clean it early every morning & it is loud. The master bedroom has white, sheer curtains to there was no chance of sleeping in. This is not a place I would choose again and if I was the owner of the property I would cons

We stayed here for a family wedding and it was a wonderful experience. The room is so close to the venue it was easy to walk back and forth. Tidelife helped schedule our room far in advance and were overall very helpful. We can't wait to rent again.

Manager's Response

Great

Manager's Response

The unit we had was the cleanest unit I've ever experienced. The only downfall was that a plumber knocked on the door and expected to do 2 hrs of plumbing work during our stay. When I told them it was unacceptable and NOT an emergency, they rescheduled for after we left. We still felt very inconvenienced. I went on vacation to get away from workers windows on a place we don't even own!!

Manager's Response

My only regret about staying at this property was that Dorian chased me away! The first thing I noticed, and appreciated, was the condition of the property. It was spotlessly clean, well kept, and tastefully decorated. I was there on a solo vacation and it was a perfect choice for a quiet, relaxing getaway. The bed was comfortable and the kitchen furnished everything I needed for meal preparation. One of my favorite things was the drive into the development. Canopied roads are rarely seen in San Diego, where I live, so I loved driving around the property enjoying those beautiful trees. I highly recommend this property and hope to return - but, not during hurricane season!

Manager's Response

We loved everything about this yep, this property and the location! The owners have decorated beautifully and provided everything got their guests. We loved being near the pool and especially loved going to the State Park for beach access. We will be back!

Manager's Response

Waiting for the snow to melt in our "After Dune Delight" retreat
The Staff at Tidelife could not be nicer or more professional. The place was clean and well stocked. I have no complaints but I have a few minor recommendation that I will suggest at the end of our stay. My 3 star rating on property location is only because there are no stores near by only car dealerships.

Manager's Response

Waiting for the snow to melt in our "After Dune Delight" retreat
The Staff at Tidelife could not be nicer or more professional. The place was clean and well stocked. I have no complaints but I have a few minor recommendation that I will suggest at the end of our stay. My 3 star rating on property location is only because there are no stores near by only car dealerships.

Manager's Response

All went very well. The condo was very nice. We enjoy coming to Pawleys Island.

My husband and I only stayed here a few nights in early March but it was thoroughly enjoyable. Pawleys Plantation is a beautiful spot. The condo is very attractive and, though not overly large, it's colorfully decorated and was spotless. The rocking chairs out front and screened porch in back were nice to have. We didn't have a lot of opportunity to use the kitchen but it appeared to be pretty well stocked. We would certainly stay here again. Tidelife Rentals was very easy to work with and we would recommend this unit and Tidelife.